@import"https://fonts.googleapis.com/css2?family=Sora:wght@300;400;500;600;700&family=Work+Sans:wght@300;400;500;600&display=swap";:root{--font-display: "Sora", sans-serif;--font-body: "Work Sans", sans-serif;--radius-lg: 24px;--radius-md: 16px;--radius-sm: 12px;--shadow-soft: 0 24px 60px rgba(15, 23, 42, .18);--shadow-subtle: 0 12px 28px rgba(15, 23, 42, .12);--transition: .2s ease}[data-theme=light]{--bg: #eef2f6;--bg-elevated: #ffffff;--surface: #e4ebf3;--text: #1f2937;--muted: #5a6676;--border: #d1dbe7;--primary: #0f6b63;--primary-strong: #0c7a71;--accent: #f2c66a;--accent-strong: #edb449;--tab-active-bg: rgba(17, 94, 89, .1);--hero-grad: radial-gradient(circle at 10% 10%, #eef5ff, #f7f9fc 55%, #eef2f6 100%);--hero-glow: rgba(15, 107, 99, .12);--app-grad: radial-gradient(circle at 20% 0%, #f7fafc, #eef2f6 45%, #e9eff5 100%);--ticket-open-fg: #1d4ed8;--ticket-open-bg: rgba(59, 130, 246, .14);--ticket-open-border: rgba(59, 130, 246, .34);--ticket-progress-fg: #0f766e;--ticket-progress-bg: rgba(20, 184, 166, .16);--ticket-progress-border: rgba(13, 148, 136, .34);--ticket-pending-fg: #b45309;--ticket-pending-bg: rgba(245, 158, 11, .16);--ticket-pending-border: rgba(217, 119, 6, .34);--ticket-closed-fg: #166534;--ticket-closed-bg: rgba(34, 197, 94, .14);--ticket-closed-border: rgba(34, 197, 94, .34);--ticket-waiting-fg: #4b5563;--ticket-waiting-bg: rgba(100, 116, 139, .14);--ticket-waiting-border: rgba(100, 116, 139, .3);--status-neutral-fg: #475569;--status-neutral-bg: rgba(100, 116, 139, .12);--status-neutral-border: rgba(100, 116, 139, .28);--error: #dc2626}[data-theme=dark]{--bg: #252a30;--bg-elevated: #2d333a;--surface: #343b43;--text: #e6e9ed;--muted: #a8aeb8;--border: #434a54;--primary: #4fc6cd;--primary-strong: #3ab5bc;--accent: #f0943a;--accent-strong: #e07e1c;--tab-active-bg: rgba(79, 198, 205, .12);--hero-grad: radial-gradient(circle at top left, rgba(79, 198, 205, .1), #252a30 55%);--hero-glow: rgba(79, 198, 205, .14);--app-grad: linear-gradient(165deg, #2a3038, #252a30 40%);--ticket-open-fg: #8cb8f0;--ticket-open-bg: rgba(59, 130, 246, .15);--ticket-open-border: rgba(96, 165, 250, .3);--ticket-progress-fg: #5cd8c4;--ticket-progress-bg: rgba(15, 118, 110, .18);--ticket-progress-border: rgba(45, 212, 191, .3);--ticket-pending-fg: #f0b832;--ticket-pending-bg: rgba(217, 119, 6, .16);--ticket-pending-border: rgba(251, 191, 36, .3);--ticket-closed-fg: #7ee0a0;--ticket-closed-bg: rgba(22, 163, 74, .16);--ticket-closed-border: rgba(74, 222, 128, .3);--ticket-waiting-fg: #c0c8d2;--ticket-waiting-bg: rgba(71, 85, 105, .18);--ticket-waiting-border: rgba(148, 163, 184, .3);--status-neutral-fg: #c0c8d2;--status-neutral-bg: rgba(100, 116, 139, .16);--status-neutral-border: rgba(148, 163, 184, .28);--error: #f5a0a0}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-body);background:var(--app-grad, var(--bg));color:var(--text);min-height:100vh}button,input{font-family:inherit}.app{min-height:100vh;position:relative;background:var(--app-grad, var(--bg))}.auth-page{min-height:100vh;display:flex;flex-direction:column;gap:32px;padding:32px clamp(20px,5vw,64px) 56px;position:relative;overflow:hidden}.auth-page:before{content:"";position:absolute;width:520px;height:520px;border-radius:50%;background:var(--hero-glow);top:-180px;right:-120px;filter:blur(10px);z-index:0}.topbar{display:flex;align-items:center;justify-content:space-between;z-index:1}.topbar-actions{display:flex;align-items:center;gap:12px}.brand{display:flex;align-items:center;gap:16px}.brand-mark{width:52px;height:52px;border-radius:16px;display:grid;place-items:center;background:var(--primary);color:#fff;font-family:var(--font-display);font-weight:700;letter-spacing:.5px;box-shadow:var(--shadow-subtle)}.brand-name{font-family:var(--font-display);font-size:20px;font-weight:600}.brand-subtitle{font-size:13px;color:var(--muted)}.theme-toggle{display:inline-flex;align-items:center;gap:10px;padding:10px 16px;border-radius:999px;border:1px solid var(--border);background:var(--bg-elevated);color:var(--text);cursor:pointer;transition:var(--transition)}.theme-toggle:hover{transform:translateY(-1px);box-shadow:var(--shadow-subtle)}.theme-indicator{font-size:18px}.shell{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(0,.95fr);gap:32px;z-index:1}.welcome{background:var(--hero-grad);border-radius:var(--radius-lg);padding:clamp(28px,4vw,46px);position:relative;overflow:hidden;box-shadow:var(--shadow-soft);animation:floatIn .8s ease}.welcome:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(120deg,rgba(255,255,255,.18),transparent 55%);opacity:.6;pointer-events:none}.welcome-card{position:relative;z-index:1;display:grid;gap:20px}.eyebrow{text-transform:uppercase;font-size:12px;letter-spacing:2.2px;color:var(--muted)}.welcome h1{font-family:var(--font-display);font-size:clamp(32px,3.4vw,46px);line-height:1.1}.lead{font-size:16px;color:var(--muted);max-width:460px}.welcome-brand{display:grid;grid-template-columns:auto 1fr;gap:18px;align-items:center}.welcome-brand img{width:96px;height:auto;object-fit:contain;display:block;filter:drop-shadow(0 10px 18px rgba(15,23,42,.2))}.welcome-tags{display:flex;flex-wrap:wrap;gap:10px}.welcome-tags span{padding:6px 12px;border-radius:999px;background:var(--bg-elevated);border:1px solid var(--border);font-size:12px;color:var(--muted)}.login{display:flex;flex-direction:column;gap:18px;justify-content:center;animation:fadeUp .7s ease}.login-card{background:var(--bg-elevated);border-radius:var(--radius-lg);padding:32px;box-shadow:var(--shadow-soft);display:grid;gap:24px}.login-header h2{font-family:var(--font-display);font-size:28px}.login-header p{color:var(--muted);margin-top:6px}.login-header{display:grid;gap:8px}.login-form{display:grid;gap:18px}.field{display:grid;gap:8px;font-size:14px}.field input{border-radius:12px;border:1px solid var(--border);padding:12px 14px;background:var(--surface);color:var(--text);transition:var(--transition)}.field select{border-radius:12px;border:1px solid var(--border);padding:12px 14px;background:var(--surface);color:var(--text)}.field input[type=file]{padding:10px;border-style:dashed}.date-input{position:relative;width:100%}.date-input-control{position:relative;min-height:44px;padding-right:54px;font-variant-numeric:tabular-nums;-moz-appearance:none;appearance:none;-webkit-appearance:none;cursor:pointer}.date-input-control:disabled{cursor:not-allowed}.date-input-control::-webkit-calendar-picker-indicator{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;margin:0;opacity:0;cursor:pointer}.date-input-trigger{position:absolute;right:8px;top:50%;transform:translateY(-50%);border:1px solid var(--border);background:var(--bg-elevated);color:var(--muted);border-radius:10px;width:36px;height:36px;display:grid;place-items:center;cursor:pointer;transition:var(--transition)}.date-input-trigger svg{width:19px;height:19px;fill:currentColor}.date-input-trigger:hover{border-color:var(--primary);color:var(--primary)}.date-input:focus-within .date-input-trigger{border-color:var(--primary);color:var(--primary)}.date-input.is-disabled .date-input-trigger,.date-input-trigger:disabled{opacity:.6;cursor:not-allowed}.field textarea{border-radius:12px;border:1px solid var(--border);padding:12px 14px;background:var(--surface);color:var(--text);transition:var(--transition);resize:vertical}.field input,.field textarea,.field select{width:100%;max-width:100%;min-width:0}.field-password{position:relative;display:grid}.field-password input{padding-right:96px}.toggle-password{position:absolute;right:8px;top:50%;transform:translateY(-50%);border:1px solid var(--border);background:var(--bg-elevated);color:var(--text);border-radius:10px;width:40px;height:36px;display:grid;place-items:center;cursor:pointer;transition:var(--transition)}.eye-icon{width:20px;height:20px}.toggle-password:hover{border-color:var(--primary);color:var(--primary)}.toggle-password:disabled{opacity:.6;cursor:not-allowed}.field input:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #115e5926}.field textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #115e5926}.field select:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #115e5926}.form-row{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:13px;color:var(--muted)}.form-message{font-size:13px;padding:10px 12px;border-radius:12px;border:1px solid transparent}.form-message.error{background:#f871711f;border-color:#f8717159;color:#dc2626}.form-message.success{background:#22c55e1f;border-color:#22c55e59;color:#16a34a}.checkbox{display:inline-flex;align-items:center;gap:8px}.primary{background:linear-gradient(135deg,var(--primary),var(--primary-strong));color:#fff;border:none;padding:14px 18px;border-radius:14px;font-weight:600;cursor:pointer;transition:var(--transition)}.primary:hover{transform:translateY(-1px);box-shadow:var(--shadow-subtle)}.primary:disabled{opacity:.7;cursor:progress;box-shadow:none;transform:none}.primary.confirm-danger{background:linear-gradient(135deg,#dc2626,#b91c1c)}.link{background:transparent;border:none;color:var(--primary);cursor:pointer;font-weight:600}.login-footer{display:flex;align-items:center;justify-content:space-between;gap:10px;font-size:14px;color:var(--muted)}.ghost{border:1px solid var(--border);background:transparent;padding:8px 14px;border-radius:999px;cursor:pointer;transition:var(--transition);color:var(--text)}.ghost:hover{border-color:var(--primary);color:var(--primary)}.login-note{color:var(--muted);font-size:12px;text-align:center}.dashboard-page{display:grid;grid-template-columns:280px minmax(0,1fr);min-height:100vh;position:relative}.dashboard-page.sidebar-collapsed{grid-template-columns:96px minmax(0,1fr)}.sidebar-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0206176b;opacity:0;pointer-events:none;border:0;transition:var(--transition);z-index:55}.sidebar-overlay.visible{opacity:1;pointer-events:auto}.sidebar{background:var(--bg-elevated);border-right:1px solid var(--border);padding:28px 22px;display:flex;flex-direction:column;gap:24px;min-width:0;z-index:60}.sidebar-brand{display:flex;align-items:center;gap:14px}.sidebar-brand-text{min-width:0}.sidebar-brand img{width:48px;height:48px;object-fit:contain;filter:drop-shadow(0 10px 18px rgba(15,23,42,.2))}.sidebar-collapse-btn{margin-left:auto;min-width:36px;height:36px;padding:0;display:inline-flex;align-items:center;justify-content:center;font-weight:700}.sidebar-user-wrapper{position:relative}.sidebar-user{display:flex;align-items:center;gap:10px;width:100%;padding:10px 12px;border-radius:var(--radius-sm);background:color-mix(in srgb,var(--primary) 6%,transparent);border:1px solid color-mix(in srgb,var(--primary) 12%,transparent);cursor:pointer;text-align:left;color:inherit;font:inherit;transition:background var(--transition),border-color var(--transition)}.sidebar-user:hover{background:color-mix(in srgb,var(--primary) 12%,transparent);border-color:color-mix(in srgb,var(--primary) 22%,transparent)}.sidebar-user[aria-expanded=true]{background:color-mix(in srgb,var(--primary) 14%,transparent);border-color:color-mix(in srgb,var(--primary) 28%,transparent)}.sidebar-user-avatar{width:34px;height:34px;border-radius:10px;background:var(--primary);color:var(--bg);font-family:var(--font-display);font-weight:700;font-size:15px;display:grid;place-items:center;flex-shrink:0}.sidebar-user-info{min-width:0;flex:1;display:flex;flex-direction:column;gap:1px}.sidebar-user-name{font-family:var(--font-display);font-size:12px;font-weight:600;color:var(--text);line-height:1.35}.sidebar-user-rut{font-size:10.5px;color:var(--muted);line-height:1.3}.sidebar-user-chevron{width:14px;height:14px;color:var(--muted);flex-shrink:0;transition:transform .2s ease}.sidebar-user[aria-expanded=true] .sidebar-user-chevron{transform:rotate(180deg)}.sidebar-user-menu{position:absolute;top:calc(100% + 6px);left:0;right:0;background:var(--bg-elevated);border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-soft);z-index:50;overflow:hidden;animation:userMenuIn .18s ease both}@keyframes userMenuIn{0%{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}.sidebar-user-menu-item{display:flex;align-items:center;gap:10px;width:100%;padding:10px 16px;background:none;border:none;cursor:pointer;font-family:var(--font-body);font-size:13px;color:var(--text);text-align:left;transition:background var(--transition)}.sidebar-user-menu-item:hover{background:color-mix(in srgb,var(--text) 6%,transparent)}.sidebar-user-menu-item svg{width:17px;height:17px;fill:currentColor;flex-shrink:0}.sidebar-user-menu-item--danger{color:var(--error)}.sidebar-user-menu-item--danger:hover{background:color-mix(in srgb,var(--error) 8%,transparent)}.sidebar-nav{display:grid;gap:8px;overflow-y:auto;padding-right:6px;flex:1;align-content:start}.nav-section{display:grid;gap:10px}.nav-title{font-size:11px;text-transform:uppercase;letter-spacing:1.6px;color:var(--muted);padding:0 12px}.nav-links{display:grid;gap:6px;align-content:start}.nav-item{border:1px solid transparent;background:transparent;color:var(--text);text-align:left;padding:10px 14px;border-radius:12px;cursor:pointer;transition:var(--transition);text-decoration:none;display:inline-flex;align-items:center;gap:10px}.nav-item-label{white-space:nowrap}.nav-item-icon{width:18px;height:18px;flex-shrink:0;fill:currentColor}.nav-item.active,.nav-item[aria-current=page]{background:var(--surface);border-color:var(--border);color:var(--primary);font-weight:600}.nav-item:hover{background:var(--surface)}.dashboard-main{padding:28px clamp(24px,3vw,48px);display:flex;flex-direction:column;gap:24px;min-width:0}.dash-topbar{display:flex;align-items:center;justify-content:space-between;gap:16px}.topbar-heading{display:inline-flex;align-items:center;gap:12px;min-width:0}.sidebar-menu-btn{display:none;width:38px;height:38px;padding:0;align-items:center;justify-content:center}.sidebar-menu-icon{width:20px;height:20px;fill:currentColor}.dashboard-page.sidebar-collapsed .sidebar-brand-text,.dashboard-page.sidebar-collapsed .nav-title,.dashboard-page.sidebar-collapsed .sidebar-user-info,.dashboard-page.sidebar-collapsed .sidebar-user-chevron{display:none}.dashboard-page.sidebar-collapsed .sidebar-user{justify-content:center;padding:8px;border-color:transparent;background:transparent}.dashboard-page.sidebar-collapsed .sidebar-user:hover{background:color-mix(in srgb,var(--primary) 10%,transparent)}.dashboard-page.sidebar-collapsed .sidebar-user-menu{left:auto;right:auto;min-width:220px}.dashboard-page.sidebar-collapsed .sidebar{padding-inline:14px}.dashboard-page.sidebar-collapsed .sidebar-collapse-btn{margin-left:0}.dashboard-page.sidebar-collapsed .nav-item{justify-content:center;padding-inline:10px}.dashboard-page.sidebar-collapsed .nav-item-label{display:none}.dashboard-page.sidebar-collapsed .sidebar-footer{justify-items:center}.dashboard-page.sidebar-collapsed .sidebar-footer .ghost{min-width:0;padding:8px 10px;font-size:12px}.dash-topbar h1{font-family:var(--font-display);font-size:28px}.search input{border-radius:999px;border:1px solid var(--border);padding:10px 16px;min-width:220px;background:var(--bg-elevated);color:var(--text)}.table-toolbar{display:flex;flex-wrap:wrap;gap:16px;align-items:flex-end;justify-content:space-between}.filters-row{display:flex;flex-wrap:wrap;gap:12px;align-items:flex-end}.filter{display:grid;gap:6px;font-size:12px;color:var(--muted)}.filter select{border-radius:12px;border:1px solid var(--border);padding:10px 12px;background:var(--surface);color:var(--text);min-width:140px;max-width:240px}.table-summary{font-size:12px;color:var(--muted)}.kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.kpi-card{background:var(--bg-elevated);border-radius:18px;padding:18px;box-shadow:var(--shadow-subtle);display:grid;gap:8px}.metric-trend{font-size:12px;color:var(--primary);font-weight:600}.dash-greeting,.dash-approval-alert,.dash-mora-banner,.dash-stats,.dash-recent,.dash-actions{animation:fadeUp .4s ease both}.dash-mora-banner{display:flex;align-items:center;gap:14px;padding:16px 20px;border-radius:var(--radius-sm);border:1px solid color-mix(in srgb,var(--error) 35%,transparent);background:linear-gradient(135deg,color-mix(in srgb,var(--error) 10%,var(--bg-elevated)),var(--bg-elevated) 80%)}.dash-mora-banner-icon{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;flex-shrink:0;background:color-mix(in srgb,var(--error) 18%,transparent);color:var(--error)}.dash-mora-banner-icon svg{width:22px;height:22px;fill:currentColor}.dash-mora-banner-body{flex:1;display:flex;flex-direction:column;gap:2px}.dash-mora-banner-body strong{font-family:var(--font-display);font-size:14px;font-weight:600;color:var(--text)}.dash-mora-banner-body span{font-size:13px;color:var(--muted)}.dash-mora-banner-stale{font-size:12px;font-style:italic;opacity:.8}.dash-mora-banner-btn{flex-shrink:0;padding:10px 20px;border-radius:10px;border:none;background:var(--error);color:#fff;font-family:var(--font-display);font-size:13px;font-weight:600;text-decoration:none;cursor:pointer;white-space:nowrap;transition:opacity var(--transition),box-shadow var(--transition)}.dash-mora-banner-btn:hover{opacity:.88;box-shadow:0 4px 16px color-mix(in srgb,var(--error) 30%,transparent)}.mis-facturas-summary{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px;margin-bottom:16px}.mis-facturas-summary>div{background:var(--surface);border-radius:var(--radius-sm);padding:14px 16px;display:flex;flex-direction:column;gap:4px}.mis-facturas-summary-label{font-size:12px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}.mis-facturas-summary strong{font-family:var(--font-display);font-size:18px;font-weight:700;color:var(--text)}.mis-facturas-filters{display:flex;gap:10px;align-items:center;margin-bottom:14px}.mis-facturas-filters label{font-size:13px;color:var(--muted)}.mis-facturas-filters select{padding:6px 10px;border-radius:8px;border:1px solid var(--border);background:var(--surface);color:var(--text);font-size:13px}.mis-facturas-note{margin:0 0 14px;padding:10px 14px;border-radius:8px;border:1px solid var(--border);background:var(--surface);color:var(--muted);font-size:13px;line-height:1.5}.mis-facturas-note a{color:var(--text);font-weight:500}.mora-pill{display:inline-block;padding:2px 8px;border-radius:999px;font-size:11px;font-weight:600;white-space:nowrap}.mora-pill--bad{background:color-mix(in srgb,var(--error) 14%,transparent);color:var(--error)}.mora-pill--good{background:color-mix(in srgb,#16a34a 14%,transparent);color:#16a34a}.mora-pill--muted{background:color-mix(in srgb,var(--muted) 14%,transparent);color:var(--muted)}.ticket-detail-mora-row{display:inline-flex;align-items:center;gap:6px;margin-top:4px}.ticket-detail-mora-refresh{border:none;background:transparent;color:var(--muted);cursor:pointer;font-size:14px;padding:2px 6px;border-radius:6px;transition:background var(--transition),color var(--transition)}.ticket-detail-mora-refresh:hover:not(:disabled){background:color-mix(in srgb,var(--muted) 12%,transparent);color:var(--text)}.ticket-detail-mora-refresh:disabled{cursor:wait;opacity:.6}.dash-greeting{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;flex-wrap:wrap}.dash-greeting h2{font-family:var(--font-display);font-size:clamp(22px,2.8vw,30px);font-weight:700;line-height:1.2;color:var(--text)}.dash-greeting p{font-size:14px;color:var(--muted);margin-top:4px}.dash-greeting-summary span{font-size:14px;color:var(--muted)}.dash-greeting-summary strong{color:var(--primary);font-weight:700}.dash-approval-alert{display:flex;align-items:center;gap:14px;padding:16px 20px;border-radius:var(--radius-sm);border:1px solid var(--ticket-pending-border);background:linear-gradient(135deg,color-mix(in srgb,var(--ticket-pending-bg) 70%,var(--bg-elevated)),var(--bg-elevated) 80%)}.dash-approval-alert-icon{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;flex-shrink:0;background:var(--ticket-pending-bg);color:var(--ticket-pending-fg)}.dash-approval-alert-icon svg{width:22px;height:22px;fill:currentColor}.dash-approval-alert-body{flex:1;display:flex;flex-direction:column;gap:2px}.dash-approval-alert-body strong{font-family:var(--font-display);font-size:14px;font-weight:600;color:var(--text)}.dash-approval-alert-body span{font-size:13px;color:var(--muted)}.dash-approval-alert-btn{flex-shrink:0;padding:10px 20px;border-radius:10px;border:none;background:var(--ticket-pending-fg);color:#fff;font-family:var(--font-display);font-size:13px;font-weight:600;cursor:pointer;white-space:nowrap;transition:opacity var(--transition),box-shadow var(--transition)}.dash-approval-alert-btn:hover{opacity:.88;box-shadow:0 4px 16px color-mix(in srgb,var(--ticket-pending-fg) 30%,transparent)}.dash-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.dash-stat-card{position:relative;display:flex;flex-direction:column;gap:10px;padding:20px;border-radius:var(--radius-md);border:1px solid var(--border);background:var(--bg-elevated);cursor:pointer;text-align:left;font:inherit;color:inherit;overflow:hidden;transition:border-color var(--transition),box-shadow var(--transition),transform .2s ease}.dash-stat-card:hover{transform:translateY(-2px);box-shadow:0 8px 24px #00000014}.dash-stat-card:after{content:"";position:absolute;top:0;left:0;right:0;height:3px;border-radius:3px 3px 0 0}.dash-stat-card--open{border-color:color-mix(in srgb,var(--ticket-open-border) 60%,var(--border))}.dash-stat-card--open:after{background:var(--ticket-open-fg)}.dash-stat-card--open:hover{border-color:var(--ticket-open-border)}.dash-stat-card--open 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60%,var(--border))}.dash-stat-card--closed:after{background:var(--ticket-closed-fg)}.dash-stat-card--closed:hover{border-color:var(--ticket-closed-border)}.dash-stat-card--closed .dash-stat-card-icon{color:var(--ticket-closed-fg);background:var(--ticket-closed-bg)}.dash-stat-card-icon{width:36px;height:36px;border-radius:10px;display:grid;place-items:center}.dash-stat-card-icon svg{width:20px;height:20px;fill:currentColor}.dash-stat-card-value{font-family:var(--font-display);font-size:32px;font-weight:700;line-height:1;color:var(--text)}.dash-stat-card-label{font-size:13px;font-weight:500;color:var(--muted)}.dash-recent{background:var(--bg-elevated);border-radius:var(--radius-md);border:1px solid var(--border);overflow:hidden}.dash-recent-header{display:flex;align-items:center;justify-content:space-between;padding:20px 24px 0}.dash-recent-header 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small{font-size:11px;opacity:.7}.dash-recent-row-arrow{width:14px;height:14px;color:var(--muted);opacity:0;transition:opacity var(--transition),transform var(--transition)}.dash-recent-row:hover .dash-recent-row-arrow{opacity:1;transform:translate(2px)}.dash-recent-skeleton{padding:16px 24px 24px;display:flex;flex-direction:column;gap:12px}.dash-recent-skeleton-row{height:44px;border-radius:10px;background:var(--surface);animation:shimmer 1.5s ease infinite}@keyframes shimmer{0%,to{opacity:.5}50%{opacity:.25}}.dash-recent-empty{padding:48px 24px;display:flex;flex-direction:column;align-items:center;gap:12px;text-align:center}.dash-recent-empty svg{width:40px;height:40px;fill:var(--muted);opacity:.4}.dash-recent-empty p{color:var(--muted);font-size:14px}.dash-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.dash-action-card{display:flex;align-items:center;gap:14px;padding:18px 20px;border-radius:var(--radius-sm);border:1px solid var(--border);background:var(--bg-elevated);cursor:pointer;font:inherit;color:inherit;text-align:left;transition:border-color var(--transition),box-shadow var(--transition),transform .2s ease}.dash-action-card:hover{border-color:var(--primary);transform:translateY(-1px);box-shadow:0 4px 16px color-mix(in srgb,var(--primary) 10%,transparent)}.dash-action-card-icon{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;flex-shrink:0;background:color-mix(in srgb,var(--primary) 10%,transparent);color:var(--primary)}.dash-action-card-icon svg{width:22px;height:22px;fill:currentColor}.dash-action-card-text{display:flex;flex-direction:column;gap:2px}.dash-action-card-text strong{font-family:var(--font-display);font-size:14px;font-weight:600;color:var(--text)}.dash-action-card-text span{font-size:12.5px;color:var(--muted)}@media (max-width: 980px){.dash-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.dash-recent-row{grid-template-columns:70px 1fr auto 16px}.dash-recent-row-date{display:none}}@media (max-width: 640px){.dash-stats{grid-template-columns:1fr 1fr}.dash-actions{grid-template-columns:1fr}.dash-approval-alert{flex-direction:column;align-items:flex-start}.dash-recent-row{grid-template-columns:1fr auto 16px}.dash-recent-row-id{display:none}}.panel-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.panel{background:var(--bg-elevated);border-radius:20px;padding:20px;box-shadow:var(--shadow-subtle);display:grid;gap:16px}.datatable{display:grid;gap:12px;--columns: 7}.datatable-head,.datatable-row{display:grid;grid-template-columns:repeat(var(--columns),minmax(0,1fr));gap:12px;align-items:center}.datatable-head{font-size:12px;text-transform:uppercase;letter-spacing:1.4px;color:var(--muted)}.datatable-head>span{min-width:0}.datatable-row{padding:12px;border-radius:14px;background:var(--surface)}.datatable-cell{min-width:0;overflow-wrap:anywhere;word-break:break-word}.datatable{overflow:visible}.datatable-wide{overflow-x:visible}.datatable-wide .datatable-head,.datatable-wide .datatable-row{min-width:0;grid-template-columns:1.05fr 1.05fr 1.05fr 1.5fr .95fr .7fr .7fr .75fr .7fr .7fr .75fr;gap:8px;align-items:start}.datatable-wide .datatable-row span{min-width:0;white-space:normal;overflow-wrap:anywhere;word-break:break-word;line-height:1.35}.datatable-wide .datatable-row span{font-size:13px}.datatable-wide .datatable-head span{font-size:11px;white-space:nowrap}.metric-header-label{display:inline-flex;align-items:center;gap:6px;white-space:nowrap}.metric-header-icon{width:16px;height:16px;border-radius:999px;border:1px solid color-mix(in srgb,var(--text) 30%,transparent);flex-shrink:0}.metric-header-icon-bn{background:linear-gradient(135deg,#0f172a,#0f172a 50%,#fff 50%,#fff)}.metric-header-icon-color{background:conic-gradient(from 0deg,#ef4444,#ef4444 120deg,#22c55e 120deg,#22c55e 240deg,#3b82f6 240deg,#3b82f6 360deg)}.datatable-row{position:relative}.action-buttons{display:inline-flex;flex-wrap:wrap;gap:8px;align-items:center;justify-content:flex-end}.ticket-action-next{padding:6px 12px;font-size:12px;line-height:1.15;font-weight:600;white-space:nowrap}.ticket-action-next-3{border-color:var(--ticket-progress-border);color:var(--ticket-progress-fg)}.ticket-action-next-5{border-color:var(--ticket-pending-border);color:var(--ticket-pending-fg)}.ticket-action-next-3:hover{border-color:var(--ticket-progress-fg);color:var(--ticket-progress-fg)}.ticket-action-next-5:hover{border-color:var(--ticket-pending-fg);color:var(--ticket-pending-fg)}.approval-banner{display:flex;align-items:center;gap:14px;padding:14px 18px;border-radius:var(--radius-sm);border:1px solid var(--ticket-pending-border);background:linear-gradient(135deg,color-mix(in srgb,var(--ticket-pending-bg) 70%,var(--bg-elevated)),var(--bg-elevated) 80%);animation:fadeUp .35s ease both}.approval-banner-icon{width:34px;height:34px;border-radius:10px;display:grid;place-items:center;flex-shrink:0;background:var(--ticket-pending-bg);color:var(--ticket-pending-fg)}.approval-banner-icon svg{width:20px;height:20px;fill:currentColor}.approval-banner-body{flex:1;display:flex;flex-direction:column;gap:2px;min-width:0}.approval-banner-body strong{font-family:var(--font-display);font-size:14px;font-weight:600;color:var(--text)}.approval-banner-body span{font-size:13px;color:var(--muted);line-height:1.4}.approval-banner-action{flex-shrink:0;padding:8px 16px;border-radius:8px;border:1px solid var(--ticket-pending-border);background:var(--ticket-pending-bg);color:var(--ticket-pending-fg);font-family:var(--font-display);font-size:13px;font-weight:600;cursor:pointer;white-space:nowrap;transition:background var(--transition),box-shadow var(--transition)}.approval-banner-action:hover{background:color-mix(in srgb,var(--ticket-pending-bg) 180%,transparent);box-shadow:0 2px 8px color-mix(in srgb,var(--ticket-pending-border) 40%,transparent)}.approval-banner-close{flex-shrink:0;width:28px;height:28px;border-radius:8px;border:none;background:transparent;color:var(--muted);font-size:14px;cursor:pointer;display:grid;place-items:center;transition:background var(--transition),color var(--transition)}.approval-banner-close:hover{background:color-mix(in srgb,var(--ticket-pending-bg) 120%,transparent);color:var(--ticket-pending-fg)}.ticket-action-next-approve{border-color:var(--success);color:var(--success)}.ticket-action-next-approve:hover{background:var(--success);color:#fff}.star-rating{display:flex;align-items:center;gap:14px}.star-rating-stars{display:flex;gap:4px}.star-rating-btn{background:none;border:none;padding:4px;cursor:pointer;line-height:1;border-radius:6px;transition:transform .2s cubic-bezier(.34,1.56,.64,1);animation:starEntrance .35s cubic-bezier(.34,1.56,.64,1) both}.star-rating-btn svg{width:32px;height:32px;fill:var(--border);stroke:color-mix(in srgb,var(--border) 80%,transparent);stroke-width:.5;transition:fill .2s ease,stroke .2s ease,filter .2s ease}.star-rating-btn.active svg{fill:#f5a623;stroke:#e09915;filter:drop-shadow(0 1px 3px rgba(245,166,35,.35))}.star-rating-btn:hover{transform:scale(1.22)}.star-rating-btn.hovering{transform:scale(1.3)}.star-rating-btn:not(.active) svg{fill:color-mix(in srgb,var(--border) 70%,var(--bg-elevated))}.star-rating-btn:disabled{cursor:default;pointer-events:none}@keyframes starEntrance{0%{opacity:0;transform:scale(.3) rotate(-20deg)}to{opacity:1;transform:scale(1) rotate(0)}}.star-rating-label{font-family:var(--font-display);font-size:14px;font-weight:600;padding:5px 14px;border-radius:20px;white-space:nowrap;animation:fadeUp .2s ease both;transition:background .2s ease,color .2s ease}.star-rating-label--1{background:#dc26261f;color:#dc2626}.star-rating-label--2{background:#ea580c1f;color:#ea580c}.star-rating-label--3{background:#ca8a041f;color:#b45309}.star-rating-label--4{background:#16a34a1f;color:#16a34a}.star-rating-label--5{background:#0f6b631f;color:var(--primary)}.approval-summary{display:flex;flex-direction:column;gap:0;border-radius:14px;border:1px solid var(--border);overflow:hidden}.approval-summary-card{display:flex;gap:14px;padding:16px 18px;position:relative}.approval-summary-card+.approval-summary-card{border-top:1px solid color-mix(in srgb,var(--border) 60%,transparent)}.approval-summary-card-icon{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;flex-shrink:0;margin-top:1px}.approval-summary-card-icon svg{width:16px;height:16px;fill:currentColor}.approval-summary-card--problem{background:linear-gradient(135deg,color-mix(in srgb,var(--ticket-open-bg) 60%,var(--bg-elevated)),var(--bg-elevated) 70%)}.approval-summary-card--problem .approval-summary-card-icon{background:var(--ticket-open-bg);border:1px solid var(--ticket-open-border);color:var(--ticket-open-fg)}.approval-summary-card--solution{background:linear-gradient(135deg,color-mix(in srgb,var(--ticket-closed-bg) 50%,var(--bg-elevated)),var(--bg-elevated) 70%)}.approval-summary-card--solution .approval-summary-card-icon{background:var(--ticket-closed-bg);border:1px solid var(--ticket-closed-border);color:var(--ticket-closed-fg)}.approval-summary-card--evidence{background:linear-gradient(135deg,color-mix(in srgb,var(--ticket-pending-bg) 40%,var(--bg-elevated)),var(--bg-elevated) 70%)}.approval-summary-card--evidence .approval-summary-card-icon{background:var(--ticket-pending-bg);border:1px solid var(--ticket-pending-border);color:var(--ticket-pending-fg)}.approval-summary-card-body{flex:1;min-width:0}.approval-summary-label{display:block;font-family:var(--font-display);font-size:11.5px;font-weight:600;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);margin-bottom:5px}.approval-summary-text{margin:0;font-family:var(--font-body);font-size:13.5px;line-height:1.55;color:var(--text);white-space:pre-wrap}.approval-summary-attachments{display:flex;flex-wrap:wrap;gap:10px;margin-top:2px}.approval-summary-thumb{display:block;width:96px;height:72px;border-radius:8px;overflow:hidden;border:1.5px solid var(--border);position:relative;transition:border-color var(--transition),box-shadow var(--transition)}.approval-summary-thumb:hover{border-color:var(--primary);box-shadow:0 4px 16px color-mix(in srgb,var(--primary) 18%,transparent)}.approval-summary-thumb img{width:100%;height:100%;object-fit:cover;transition:transform .3s ease}.approval-summary-thumb:hover img{transform:scale(1.06)}.approval-summary-thumb-overlay{position:absolute;top:0;right:0;bottom:0;left:0;display:grid;place-items:center;background:#00000059;opacity:0;transition:opacity .2s ease}.approval-summary-thumb:hover .approval-summary-thumb-overlay{opacity:1}.approval-summary-thumb-overlay svg{width:20px;height:20px;fill:#fff}.approval-summary-file{display:inline-flex;align-items:center;gap:6px;font-size:13px;font-weight:500;color:var(--primary);text-decoration:none;padding:6px 12px;border-radius:8px;border:1px solid color-mix(in srgb,var(--primary) 25%,transparent);background:color-mix(in srgb,var(--primary) 6%,transparent);transition:background var(--transition),border-color var(--transition)}.approval-summary-file:hover{background:color-mix(in srgb,var(--primary) 12%,transparent);border-color:color-mix(in srgb,var(--primary) 40%,transparent)}.approval-summary-file svg{width:15px;height:15px;fill:currentColor;flex-shrink:0}.tickets-datatable .datatable-head,.tickets-datatable .datatable-row{grid-template-columns:1.1fr 1.1fr .95fr .7fr .8fr 1fr 1.1fr}.tickets-datatable--customer .datatable-head,.tickets-datatable--customer .datatable-row{grid-template-columns:1.4fr 1fr .7fr .9fr 1.1fr 1fr}.tickets-datatable .action-buttons{flex-wrap:wrap;max-width:100%}.tickets-datatable .ticket-action-next{max-width:100%;white-space:normal;text-align:center;overflow-wrap:normal}.icon-action{border:1px solid var(--border);background:var(--bg-elevated);color:var(--text);width:34px;height:34px;border-radius:11px;display:grid;place-items:center;cursor:pointer;transition:var(--transition)}.icon-action svg{width:18px;height:18px;fill:currentColor}.icon-action:hover{border-color:var(--primary);color:var(--primary)}.icon-action.danger{color:#dc2626}.icon-action.danger:hover{border-color:#dc2626;color:#dc2626}.detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.detail-item{background:var(--surface);border-radius:14px;padding:12px;display:grid;gap:6px}.detail-equipments{margin-top:8px;display:grid;gap:10px}.detail-equipments h4{margin:0;font-size:14px;letter-spacing:.02em}.detail-table-scroll{border:1px solid var(--border);border-radius:14px;overflow-x:auto;background:var(--surface)}.detail-table{width:100%;min-width:1160px;border-collapse:collapse;font-size:13px}.detail-table th,.detail-table td{padding:10px 12px;text-align:left;border-bottom:1px solid var(--border);white-space:nowrap}.detail-table th{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);background:color-mix(in srgb,var(--surface) 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var(--border)}.cd-hero-avatar{width:48px;height:48px;border-radius:14px;background:var(--primary);color:var(--bg);font-family:var(--font-display);font-weight:700;font-size:20px;display:grid;place-items:center;flex-shrink:0}.cd-hero-info{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}.cd-hero-name{font-family:var(--font-display);font-size:16px;font-weight:700;color:var(--text);line-height:1.3;margin:0}.cd-hero-alias{font-size:13px;color:var(--muted)}.cd-hero-rut{font-family:var(--font-display);font-size:12px;font-weight:500;color:var(--primary);margin-top:2px}.cd-hero-badge{flex-shrink:0;padding:5px 14px;border-radius:20px;font-family:var(--font-display);font-size:12px;font-weight:600;background:var(--ticket-closed-bg);color:var(--ticket-closed-fg);border:1px solid var(--ticket-closed-border)}.cd-hero-badge--inactive{background:color-mix(in srgb,var(--error) 12%,transparent);color:var(--error);border-color:color-mix(in srgb,var(--error) 30%,transparent)}.cd-section{padding:18px 24px;border-bottom:1px solid color-mix(in srgb,var(--border) 60%,transparent)}.cd-section:last-of-type{border-bottom:none}.cd-section-head{display:flex;align-items:center;gap:8px;margin-bottom:14px;font-family:var(--font-display);font-size:13px;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}.cd-section-head svg{width:18px;height:18px;fill:var(--primary);flex-shrink:0}.cd-laudus-refresh{margin-left:auto;font-size:12px;padding:4px 10px;text-transform:none;letter-spacing:normal}.cd-facturas-table{width:100%;margin-top:12px;border-collapse:collapse;font-size:13px}.cd-facturas-table th,.cd-facturas-table td{padding:8px 10px;text-align:left;border-bottom:1px solid color-mix(in srgb,var(--border) 50%,transparent)}.cd-facturas-table th{font-weight:600;color:var(--muted);font-size:12px;text-transform:uppercase;letter-spacing:.04em}.cd-facturas-table tbody tr:last-child td{border-bottom:none}.cd-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 20px}.cd-field{display:flex;flex-direction:column;gap:2px}.cd-field-label{font-size:11px;color:var(--muted);font-weight:500}.cd-field-value{font-size:14px;color:var(--text);word-break:break-word}.cd-empty{font-size:13px;color:var(--muted);font-style:italic}.cd-equipments{display:flex;flex-direction:column;gap:8px}.cd-eq-card{display:flex;flex-direction:column;gap:4px;padding:12px 14px;border-radius:10px;border:1px solid var(--border);background:var(--surface);transition:border-color var(--transition)}.cd-eq-card:hover{border-color:color-mix(in srgb,var(--primary) 35%,var(--border))}.cd-eq-main{display:flex;align-items:baseline;gap:10px}.cd-eq-main strong{font-family:var(--font-display);font-size:13.5px;font-weight:600;color:var(--text)}.cd-eq-main code{font-size:12px;color:var(--primary);background:color-mix(in srgb,var(--primary) 8%,transparent);padding:2px 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var(--border);padding:12px 14px;background:var(--surface);color:var(--text)}.searchable-select{display:grid;gap:8px;min-width:0}.searchable-select-list{display:grid;gap:6px;max-height:220px;overflow-y:auto;padding:8px;border:1px solid var(--border);border-radius:12px;background:var(--surface)}.searchable-select-option{border:1px solid transparent;background:var(--bg-elevated);color:var(--text);border-radius:10px;padding:10px 12px;text-align:left;display:grid;gap:2px;cursor:pointer;min-width:0}.searchable-select-option span,.searchable-select-option small{white-space:normal;overflow-wrap:anywhere}.searchable-select-option small{color:var(--muted);font-size:12px}.searchable-select-option:hover{border-color:var(--primary)}.searchable-select-option.active{border-color:var(--primary);background:var(--tab-active-bg);color:var(--primary)}.searchable-select-empty{color:var(--muted);font-size:13px;padding:10px 12px}.attachments-dropzone{display:grid;gap:6px;padding:14px;border:1px dashed var(--border);border-radius:12px;background:var(--surface);min-width:0;transition:var(--transition)}.attachments-dropzone-compact{gap:8px}.attachments-dropzone p{font-size:13px;color:var(--text)}.attachments-dropzone small{font-size:12px;color:var(--muted)}.attachments-dropzone input[type=file]{border:0;padding:0;background:transparent;min-width:0}.attachments-dropzone input[type=file]::file-selector-button{border:1px solid var(--border);background:var(--bg-elevated);color:var(--text);border-radius:999px;padding:6px 12px;cursor:pointer;transition:var(--transition)}.attachments-dropzone input[type=file]::file-selector-button:hover{border-color:var(--primary);color:var(--primary)}.attachments-dropzone:focus-within,.attachments-dropzone.is-dragging{border-color:var(--primary);background:var(--tab-active-bg)}.attachments-mobile-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.attachments-action{min-height:40px;font-size:13px;font-weight:600;border-radius:12px}.attachments-action-file{position:relative;overflow:hidden;display:inline-flex;align-items:center;justify-content:center;-webkit-user-select:none;user-select:none}.attachments-action-input{position:absolute;top:0;right:0;bottom:0;left:0;opacity:0;cursor:pointer}.attachments-action-file.is-disabled{opacity:.6;cursor:not-allowed}.attachments-action-file.is-disabled .attachments-action-input{pointer-events:none}.attachments-camera-error{font-size:12px;color:#dc2626}.camera-fullscreen-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:240;background:#020617;color:#e2e8f0;display:grid;grid-template-rows:auto minmax(0,1fr) auto auto}.camera-fullscreen-video{grid-row:1 / -1;grid-column:1;width:100%;height:100%;object-fit:cover;background:#020617}.camera-fullscreen-topbar,.camera-fullscreen-bottombar,.camera-thumbnail-strip{grid-column:1;z-index:1}.camera-fullscreen-topbar{align-self:start;display:flex;justify-content:space-between;align-items:center;gap:10px;padding:max(14px,env(safe-area-inset-top)) 14px 8px;background:linear-gradient(180deg,#020617d1,#02061700)}.camera-fullscreen-title{font-size:14px;font-weight:700}.camera-thumbnail-strip{align-self:end;display:flex;align-items:center;gap:10px;overflow-x:auto;padding:10px 14px;background:linear-gradient(180deg,#02061700,#020617d1)}.camera-thumbnail{width:62px;height:62px;border-radius:10px;object-fit:cover;border:2px solid rgba(226,232,240,.7);flex-shrink:0}.camera-thumbnail-wrap{position:relative;width:62px;height:62px;flex-shrink:0}.camera-thumbnail-wrap .camera-thumbnail{width:100%;height:100%}.camera-thumbnail-remove{position:absolute;top:-6px;right:-6px;width:22px;height:22px;border-radius:999px;border:1px solid rgba(15,23,42,.85);background:#f8fafcf2;color:#0f172a;font-size:15px;line-height:1;display:grid;place-items:center;cursor:pointer}.camera-thumbnail-empty{font-size:12px;color:#e2e8f0e6}.camera-fullscreen-bottombar{align-self:end;display:grid;grid-template-columns:1fr auto 1fr;align-items:center;gap:12px;padding:8px 14px max(12px,env(safe-area-inset-bottom));background:#020617db}.camera-overlay-spacer{justify-self:start;width:70px;height:1px}.camera-overlay-btn{color:#e2e8f0;border-color:#e2e8f073;justify-self:end}.camera-shutter-btn{justify-self:center;width:76px;height:76px;border-radius:999px;border:4px solid rgba(226,232,240,.95);background:#0f172a73;display:inline-flex;align-items:center;justify-content:center;padding:0;cursor:pointer;transition:transform .12s ease}.camera-shutter-btn span{width:58px;height:58px;border-radius:999px;background:#f8fafc}.camera-shutter-btn:active{transform:scale(.95)}.attachments-counter{font-size:12px;color:var(--muted)}.attachments-list{display:grid;gap:6px;margin-top:2px}.attachments-item{padding:8px 10px;border-radius:10px;background:var(--surface);font-size:12px;color:var(--muted);overflow-wrap:anywhere}.attachments-item-detailed{display:grid;grid-template-columns:auto minmax(0,1fr);gap:10px;align-items:center}.attachments-item-thumb{width:54px;height:54px;border-radius:8px;object-fit:cover;border:1px solid var(--border)}.attachments-item-thumb-btn{border:0;padding:0;background:transparent;cursor:zoom-in;border-radius:8px;line-height:0}.attachments-item-filetype{width:54px;height:54px;border-radius:8px;border:1px dashed var(--border);display:grid;place-items:center;font-size:11px;color:var(--muted)}.attachments-item-meta{min-width:0;display:grid;gap:4px}.attachments-item-meta span{font-size:12px;color:var(--text);overflow-wrap:anywhere}.attachments-item-remove{justify-self:start;font-size:12px;line-height:1.2;padding:0}.image-preview-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:230;background:#94a3b89e;display:grid;place-items:center;padding:16px}.image-preview-card{width:min(980px,96vw);max-height:calc(100dvh - 32px);background:var(--bg-elevated);border:1px solid var(--border);border-radius:14px;display:grid;gap:12px;padding:12px}.image-preview-header{display:flex;align-items:center;justify-content:space-between;gap:12px}.image-preview-title{color:var(--text);font-size:13px;overflow-wrap:anywhere}.image-preview-full{width:100%;max-height:calc(100dvh - 140px);object-fit:contain;border-radius:10px;background:var(--surface)}[data-theme=dark] .image-preview-overlay{background:#020617db}.tabs{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:12px}.login-mode-tabs{margin-bottom:14px}.field-hint{font-size:12px;color:var(--muted);margin-top:4px;display:block}.tab-item{--tab-fg: var(--text);--tab-bg: var(--bg-elevated);--tab-border: var(--border);--tab-fg-active: var(--primary);--tab-bg-active: var(--tab-active-bg);--tab-border-active: var(--primary);padding:8px 14px;border-radius:999px;border:1px solid var(--tab-border);text-decoration:none;color:var(--tab-fg);font-size:13px;transition:var(--transition);background:var(--tab-bg);-webkit-appearance:none;-moz-appearance:none;appearance:none}.tab-item[aria-current=page],.tab-item.active{border-color:var(--tab-border-active);color:var(--tab-fg-active);background:var(--tab-bg-active)}.tab-item:hover{border-color:var(--tab-border-active);color:var(--tab-fg-active)}.tab-badge{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 6px;margin-left:6px;border-radius:10px;font-family:var(--font-display);font-size:11px;font-weight:600;line-height:1;background:color-mix(in srgb,var(--tab-fg) 12%,transparent);color:var(--tab-fg);transition:background var(--transition),color var(--transition)}.tab-item.active .tab-badge,.tab-item[aria-current=page] .tab-badge{background:color-mix(in srgb,var(--tab-fg-active) 18%,transparent);color:var(--tab-fg-active)}.tab-tone-neutral{--tab-fg: var(--muted);--tab-bg: var(--bg-elevated);--tab-border: var(--border);--tab-fg-active: var(--primary);--tab-bg-active: var(--tab-active-bg);--tab-border-active: var(--primary)}.tab-tone-open{--tab-fg: var(--ticket-open-fg);--tab-bg: transparent;--tab-border: var(--ticket-open-border);--tab-fg-active: var(--ticket-open-fg);--tab-bg-active: var(--ticket-open-bg);--tab-border-active: var(--ticket-open-border)}.tab-tone-in-progress{--tab-fg: var(--ticket-progress-fg);--tab-bg: transparent;--tab-border: var(--ticket-progress-border);--tab-fg-active: var(--ticket-progress-fg);--tab-bg-active: var(--ticket-progress-bg);--tab-border-active: var(--ticket-progress-border)}.tab-tone-pending{--tab-fg: var(--ticket-pending-fg);--tab-bg: transparent;--tab-border: var(--ticket-pending-border);--tab-fg-active: var(--ticket-pending-fg);--tab-bg-active: var(--ticket-pending-bg);--tab-border-active: var(--ticket-pending-border)}.tab-tone-closed{--tab-fg: var(--ticket-closed-fg);--tab-bg: transparent;--tab-border: var(--ticket-closed-border);--tab-fg-active: var(--ticket-closed-fg);--tab-bg-active: var(--ticket-closed-bg);--tab-border-active: var(--ticket-closed-border)}.simple-list{display:grid;gap:12px}.simple-item{display:flex;align-items:flex-start;justify-content:space-between;flex-wrap:wrap;gap:12px;padding:14px 16px;border-radius:14px;background:var(--surface);min-width:0}.simple-item>div{min-width:0}.item-title{font-weight:600}.status-history-title{display:inline-flex;align-items:center;flex-wrap:wrap;gap:8px}.status-history-arrow{color:var(--muted);font-weight:500}.item-subtitle{font-size:13px;color:var(--muted);margin-top:4px}.chip-grid{display:flex;flex-wrap:wrap;gap:10px;margin-top:8px}.chip{border:1px solid var(--border);background:transparent;color:var(--text);padding:8px 12px;border-radius:999px;cursor:pointer;font-size:13px;transition:var(--transition)}.chip.active{border-color:var(--primary);color:var(--primary);background:#22c55e14}.form-actions{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.panel.large{grid-column:span 2}.panel-header{display:flex;align-items:center;justify-content:space-between}.panel-header h3{font-family:var(--font-display)}.table{display:grid;gap:12px}.table-head,.table-row{display:grid;grid-template-columns:1.6fr 1.1fr .9fr .9fr .9fr;gap:12px;align-items:center}.table-head{font-size:12px;text-transform:uppercase;letter-spacing:1.4px;color:var(--muted)}.table-row{padding:12px;border-radius:14px;background:var(--surface)}.ticket-title{display:grid;gap:4px}.ticket-title small{color:var(--muted)}.ticket-title-equipment{font-size:.78rem;opacity:.75;font-style:italic}.status-pill,.priority-pill{padding:4px 10px;border-radius:999px;font-size:12px;font-weight:600;width:fit-content}.status-pill{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--status-border, var(--status-neutral-border));background:var(--status-bg, var(--status-neutral-bg));color:var(--status-fg, var(--status-neutral-fg))}.status-pill:before{content:"";width:7px;height:7px;border-radius:999px;background:currentColor;opacity:.9}.status-ticket-open,.status-abierto{--status-fg: var(--ticket-open-fg);--status-bg: var(--ticket-open-bg);--status-border: var(--ticket-open-border)}.status-ticket-in-progress,.status-en-proceso,.status-proceso{--status-fg: var(--ticket-progress-fg);--status-bg: var(--ticket-progress-bg);--status-border: var(--ticket-progress-border)}.status-ticket-pending-approval,.status-por-aprobar,.status-aprobado{--status-fg: var(--ticket-pending-fg);--status-bg: var(--ticket-pending-bg);--status-border: var(--ticket-pending-border)}.status-ticket-waiting,.status-espera{--status-fg: var(--ticket-waiting-fg);--status-bg: var(--ticket-waiting-bg);--status-border: var(--ticket-waiting-border)}.status-ticket-closed,.status-cerrado{--status-fg: var(--ticket-closed-fg);--status-bg: var(--ticket-closed-bg);--status-border: var(--ticket-closed-border)}.status-neutral{--status-fg: var(--status-neutral-fg);--status-bg: var(--status-neutral-bg);--status-border: var(--status-neutral-border)}.priority-alta{background:#f871711f;color:#dc2626}.priority-media{background:#3b82f61f;color:#2563eb}.priority-baja{background:#22c55e1f;color:#16a34a}.progress-list{display:grid;gap:14px}.progress-title{display:flex;justify-content:space-between;font-size:13px;color:var(--muted)}.progress-bar{height:8px;border-radius:999px;background:var(--surface);overflow:hidden}.progress-bar div{height:100%;border-radius:999px;background:linear-gradient(120deg,var(--primary),var(--accent))}.activity-list{display:grid;gap:14px}.activity-item{display:grid;grid-template-columns:90px minmax(0,1fr);gap:12px;padding:12px;border-radius:14px;background:var(--surface)}.activity-time{font-size:12px;color:var(--muted)}.activity-title{font-weight:600}.activity-detail{color:var(--muted);font-size:13px;margin-top:4px}@keyframes floatIn{0%{transform:translateY(12px);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes fadeUp{0%{transform:translateY(24px);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes modalBackdropIn{0%{opacity:0}to{opacity:1}}@keyframes modalCardIn{0%{opacity:0;transform:translateY(var(--modal-enter-offset))}to{opacity:1;transform:translateY(0)}}@media (max-width: 980px){.shell,.dashboard-page,.dashboard-page.sidebar-collapsed{grid-template-columns:1fr}.sidebar{position:fixed;top:0;left:0;bottom:0;width:min(86vw,320px);border-right:1px solid var(--border);box-shadow:var(--shadow-subtle);transform:translate(-102%);transition:transform var(--transition);overflow-y:auto}.dashboard-page.sidebar-open .sidebar{transform:translate(0)}.sidebar-menu-btn{display:inline-flex}.sidebar-collapse-btn{display:none}.dashboard-page.sidebar-collapsed .sidebar-brand-text,.dashboard-page.sidebar-collapsed .nav-title{display:block}.dashboard-page.sidebar-collapsed .sidebar-user-info,.dashboard-page.sidebar-collapsed .sidebar-user-chevron{display:flex}.dashboard-page.sidebar-collapsed .sidebar-user{padding:10px 12px;background:color-mix(in srgb,var(--primary) 6%,transparent);border:1px solid color-mix(in srgb,var(--primary) 12%,transparent)}.dashboard-page.sidebar-collapsed .nav-item{justify-content:flex-start;padding-inline:14px}.dashboard-page.sidebar-collapsed .nav-item-label{display:inline}.dashboard-page.sidebar-collapsed .sidebar-footer .ghost{padding:8px 14px;font-size:14px}.panel.large{grid-column:span 1}.kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.datatable-head,.datatable-row,.tickets-datatable .datatable-head,.tickets-datatable .datatable-row{grid-template-columns:1fr 1fr}.tickets-datatable .action-buttons{flex-wrap:wrap}.modal-backdrop{padding:14px;place-items:center}.modal-card{--modal-enter-offset: 28px;width:min(720px,100%);max-height:calc(100dvh - 28px);border-radius:20px;padding:20px}}@media (max-width: 640px){.topbar{flex-direction:column;gap:16px;align-items:flex-start}.login-card{padding:24px}.welcome-brand{grid-template-columns:1fr}.sidebar{width:min(92vw,320px)}.dash-topbar{flex-direction:column;align-items:flex-start}.topbar-heading{width:100%;justify-content:space-between}.topbar-actions{width:100%;flex-wrap:wrap}.kpi-grid,.table-head,.table-row{grid-template-columns:1fr}.datatable-head{display:none}.datatable-row{grid-template-columns:1fr;gap:10px;padding:14px;border-radius:14px}.datatable-cell{display:grid;grid-template-columns:minmax(92px,42%) minmax(0,1fr);align-items:start;gap:8px;min-width:0}.datatable-cell:before{content:attr(data-label);font-size:11px;line-height:1.2;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:600;padding-top:2px}.datatable-cell[data-label=""]:before{content:""}.tickets-datatable .datatable-head,.tickets-datatable .datatable-row{grid-template-columns:1fr}.tickets-datatable .datatable-cell[data-label=Acciones] .action-buttons{width:100%}.tickets-datatable .datatable-cell[data-label=Acciones] .ticket-action-next{flex:1 1 min(180px,100%)}.action-buttons{gap:10px;justify-content:flex-start}.icon-action{width:44px;height:44px;border-radius:14px}.icon-action svg{width:22px;height:22px}.ticket-action-next{min-height:44px;padding:10px 14px;font-size:13px;border-radius:14px}.date-input-control{min-height:46px;padding-right:58px}.date-input-trigger{width:40px;height:40px;right:6px;border-radius:12px}.date-input-trigger svg{width:22px;height:22px}.attachments-mobile-actions{grid-template-columns:1fr;gap:10px}.attachments-action{min-height:46px;border-radius:14px;font-size:14px}.camera-thumbnail,.camera-thumbnail-wrap{width:56px;height:56px}.camera-shutter-btn{width:82px;height:82px}.camera-shutter-btn span{width:62px;height:62px}.attachments-counter{font-size:13px}.modal-backdrop{padding:8px}.modal-card{--modal-enter-offset: 34px;width:100%;max-height:calc(100dvh - 16px);border-radius:16px;padding:16px}}@media (prefers-reduced-motion: reduce){.modal-backdrop,.modal-card{animation:none}}.qr-landing{min-height:100vh;min-height:100dvh;width:100%;background:var(--bg);color:var(--text);padding:0;box-sizing:border-box;display:flex;justify-content:center;align-items:flex-start;font-family:inherit}.qr-landing .qr-card{width:100%;max-width:560px;background:var(--panel);border:none;border-radius:0;padding:20px 18px 28px;box-shadow:none;display:flex;flex-direction:column;gap:18px;min-height:100dvh;box-sizing:border-box}@media (min-width: 641px){.qr-landing{padding:24px 16px}.qr-landing .qr-card{min-height:0;border:1px solid var(--border);border-radius:18px;box-shadow:0 2px 14px #0000000a}}.qr-center{align-items:center;text-align:center;padding:44px 20px}.qr-header{display:flex;align-items:center;justify-content:space-between;gap:10px}.qr-badge{display:inline-block;padding:4px 10px;border-radius:999px;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;background:var(--primary-soft, rgba(59, 130, 246, .12));color:var(--primary, #2563eb)}.qr-badge-tech{background:#10b98124;color:#059669}.qr-theme-btn{background:transparent;border:1px solid var(--border);width:34px;height:34px;border-radius:10px;cursor:pointer;font-size:16px;display:inline-flex;align-items:center;justify-content:center;color:var(--text)}.qr-theme-btn:hover{background:var(--panel-2, rgba(0, 0, 0, .03))}.qr-equipment{display:flex;flex-direction:column;gap:4px;padding-bottom:10px;border-bottom:1px solid var(--border)}.qr-title{font-size:22px;font-weight:700;margin:4px 0 0}.qr-muted{color:var(--text-muted, #64748b);font-size:13px;margin:0}.qr-customer{color:var(--text);font-weight:600;margin-top:4px}.qr-customer-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:6px}.qr-call-btn{display:inline-flex;align-items:center;gap:4px;padding:6px 12px;border-radius:999px;background:var(--primary, #2563eb);color:#fff;font-size:13px;font-weight:600;text-decoration:none}.qr-inline-call{margin-top:6px}.qr-section-title{font-size:13px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;color:var(--primary, #2563eb);margin:0 0 6px}.qr-section{display:flex;flex-direction:column;gap:6px;padding:12px 0;border-top:1px solid var(--border)}.qr-section:first-of-type{border-top:none;padding-top:0}.qr-section-solution{background:#10b9810f;border-radius:10px;padding:12px;border-top:none}.qr-desc{white-space:pre-wrap;margin:0;line-height:1.45}.qr-back-link{display:inline-block;font-size:13px;color:var(--primary, #2563eb);text-decoration:none;margin-top:-4px}.qr-status-box{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.qr-state{display:inline-block;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.4px}.qr-state-open{background:#3b82f624;color:#2563eb}.qr-state-progress{background:#f9731624;color:#ea580c}.qr-state-review{background:#a855f724;color:#9333ea}.qr-state-closed{background:#64748b24;color:#475569}.qr-thumb-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(72px,1fr));gap:6px;margin-top:6px}.qr-thumb{display:block;aspect-ratio:1 / 1;border-radius:8px;overflow:hidden;border:1px solid var(--border)}.qr-thumb img{width:100%;height:100%;object-fit:cover;display:block}.qr-comments{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:10px}.qr-comment{padding:10px 12px;border-radius:10px;background:var(--panel-2, rgba(0, 0, 0, .03));display:flex;flex-direction:column;gap:4px}.qr-comment-head{display:flex;justify-content:space-between;align-items:baseline;gap:8px}.qr-comment p{margin:0;white-space:pre-wrap;line-height:1.4}.qr-closed-notice{background:#64748b1a;color:var(--text-muted, #475569);padding:12px;border-radius:10px;text-align:center;font-size:14px}.qr-add-info .qr-expand{width:100%;padding:12px 16px}.qr-error{padding:10px 12px;background:#ef44441a;color:#b91c1c;border-radius:10px;font-size:13px}.qr-contact-hint{font-size:13px;color:var(--text-muted, #64748b);margin:4px 0 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ease}.tech-access-tab:hover{color:var(--text)}.tech-access-tab.is-active{background:var(--bg-elevated, #fff);color:var(--primary, #2563eb);box-shadow:0 1px 3px #0000000f}.tech-user-card{list-style:none;padding:12px 14px;margin:0 0 12px;border-radius:10px;background:var(--panel-2, rgba(0, 0, 0, .03));border:1px solid var(--border);display:flex;flex-direction:column;gap:4px;font-size:13px}.tech-user-card li strong{display:inline-block;min-width:70px;color:var(--text-muted, #64748b);font-weight:500}.ghost.danger{color:#b91c1c;border-color:#ef44444d}.ghost.danger:hover{background:#ef444414;border-color:#ef444480}.tech-creds-card{margin-top:12px;padding:14px;border-radius:10px;background:#10b98114;border:1px solid rgba(16,185,129,.25);display:flex;flex-direction:column;gap:8px}.tech-creds-card ul{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:4px;font-size:13px}.tech-creds-card code{font-family:SFMono-Regular,Menlo,Consolas,monospace;font-size:13px;background:#0000000f;padding:2px 6px;border-radius:4px}.tech-creds-warn{margin:0;font-size:12px;color:#b45309;font-style:italic}.qr-print-screen{min-height:100vh;background:#e9edf3;padding:16px;display:flex;flex-direction:column;align-items:center;gap:16px;color:#111827}.qr-print-toolbar{width:100%;max-width:720px;background:#fff;border-radius:10px;padding:10px 14px;display:flex;align-items:center;justify-content:space-between;gap:12px;box-shadow:0 1px 3px #00000014;position:sticky;top:10px;z-index:10}.qr-print-toolbar-info{flex:1;text-align:center;font-size:13px;color:#475569;font-weight:500}.qr-print-empty{background:#fff;border-radius:10px;padding:40px;text-align:center;color:#64748b;max-width:420px}.qr-print-sheet{display:flex;flex-direction:column;gap:14px;align-items:center}.qr-label{width:100mm;height:100mm;background:#fff;color:#111827;box-sizing:border-box;padding:3.5mm 4mm;display:flex;flex-direction:column;align-items:stretch;border:1px solid #d1d5db;break-inside:avoid;page-break-inside:avoid;font-family:system-ui,-apple-system,Segoe UI,sans-serif;overflow:hidden}.qr-label-header{flex:0 0 auto;display:flex;align-items:center;justify-content:center;gap:2.5mm;border-bottom:1px solid #e5e7eb;padding-bottom:2mm;margin-bottom:2mm}.qr-label-logo{width:8mm;height:8mm;object-fit:contain;display:block}.qr-label-brand-block{display:flex;flex-direction:column;align-items:flex-start;line-height:1.05}.qr-label-brand{font-size:3.4mm;font-weight:700;color:#0f172a;letter-spacing:.2px}.qr-label-subbrand{font-size:2.2mm;font-weight:700;letter-spacing:.6px;text-transform:uppercase;color:#2563eb}.qr-label-qr{flex:0 0 auto;display:flex;justify-content:center;align-items:center;padding:1mm 0}.qr-label-qr svg{width:55mm;height:55mm;display:block}.qr-label-missing{width:55mm;height:55mm;display:flex;align-items:center;justify-content:center;border:2px dashed #dc2626;color:#dc2626;font-weight:700}.qr-label-meta{flex:1 1 auto;width:100%;text-align:center;display:flex;flex-direction:column;justify-content:space-around;gap:.4mm;min-height:0;overflow:hidden;padding-top:1.5mm}.qr-label-customer{font-size:2.9mm;font-weight:700;line-height:1.15;max-height:6.7mm;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;padding:0 1mm}.qr-label-equipment{font-size:2.7mm;font-weight:600;color:#1f2937;line-height:1.15}.qr-label-line{font-size:2.3mm;color:#4b5563;line-height:1.15;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:92mm;margin:0 auto}.qr-label-url{font-size:2.4mm;font-family:SFMono-Regular,Menlo,Consolas,monospace;color:#0f172a;word-break:break-all;line-height:1.1}.qr-label-hint{font-size:2.1mm;color:#64748b;font-style:italic}@media print{@page{size:100mm 100mm;margin:0}html,body{background:#fff!important;margin:0;padding:0}body *{visibility:hidden}.qr-print-sheet,.qr-print-sheet *{visibility:visible}.qr-print-toolbar,.qr-print-empty{display:none!important}.qr-print-screen{padding:0!important;background:#fff!important;min-height:0!important;display:block!important}.qr-print-sheet{gap:0!important;display:block!important}.qr-label{width:100mm!important;height:100mm!important;border:none!important;page-break-after:always;break-after:page;margin:0!important}.qr-label:last-child{page-break-after:auto;break-after:auto}}.customer-section-label{font-size:12px;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;margin:4px 0 6px}.customer-selected{list-style:none;margin:0 0 12px;padding:0;display:grid;gap:8px}.customer-chip{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 14px;border-radius:12px;background:var(--surface);border:1px solid var(--border);min-width:0}.customer-chip-info{display:flex;flex-direction:column;gap:2px;min-width:0;flex:1}.customer-chip-info strong{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.customer-chip-info .muted{font-size:12px;color:var(--muted)}.customer-chip-actions{display:flex;align-items:center;gap:12px;flex-shrink:0}.customer-primary{display:inline-flex;align-items:center;gap:6px;font-size:13px;cursor:pointer;white-space:nowrap}.customer-primary input[type=radio]{margin:0}.customer-remove{border:none;background:transparent;color:var(--muted);font-size:20px;line-height:1;width:28px;height:28px;border-radius:50%;cursor:pointer;display:inline-flex;align-items:center;justify-content:center}.customer-remove:hover:not(:disabled){background:var(--bg);color:var(--text, inherit)}.customer-search-row{margin-bottom:8px}.customer-search-input{width:100%;padding:10px 14px;border-radius:10px;border:1px solid var(--border);background:var(--bg-elevated);font-size:14px;color:inherit}.customer-search-input:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 2px color-mix(in srgb,var(--primary) 25%,transparent)}.customer-results{border:1px solid var(--border);border-radius:12px;max-height:280px;overflow-y:auto;background:var(--bg-elevated)}.customer-results-list{list-style:none;margin:0;padding:4px;display:grid;gap:2px}.customer-result{width:100%;display:flex;align-items:center;gap:12px;padding:8px 12px;border-radius:8px;border:none;background:transparent;text-align:left;cursor:pointer;color:inherit;font:inherit}.customer-result:hover:not(:disabled){background:var(--surface)}.customer-result-name{font-weight:500;flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.customer-result-rut{font-size:12px;color:var(--muted);flex-shrink:0}.customer-result-add{font-size:12px;color:var(--primary);font-weight:600;flex-shrink:0;opacity:0;transition:opacity .15s ease}.customer-result:hover .customer-result-add,.customer-result:focus-visible .customer-result-add{opacity:1}.customer-more-hint,.customer-empty{padding:14px;text-align:center;color:var(--muted);font-size:13px}